DATES: Dec
2012 – June 2013. (Temporary job-rented
from MICA) Doha-Qatar
JOB TITLE: Administrative Coordinator
COMPANY: Al-Maha Academy for Boys
Elementary and Secondary Private educational institution for boys.
DATES: September 2011 – Till date. Doha-Qatar
JOB TITLE: Administration Manager
COMPANY: Mica Qatar Group Consulting Services
Established in 2006; Mica Qatar is a project management consulting company in the State of Qatar. It has registered a verifiable high profile record of accomplishment in consultancy, educational training, and technology.
DATES: March 2010 – January 2011. Doha-Qatar
JOB TITLE: Administrative Coordinator / Purchasing & Logistics Coordinator
COMPANY: MEC-Middle East Co.
MEC is a construction company that has completed in Qatar projects related to civil, mechanical, construction and infrastructure work.
Administrative Coordinator Responsibilities:
Purchasing & Logistics Coordinator Responsibilities:
DATES: August 2008 – February 2010. Doha-Qatar
JOB TITLE: Office Manager /HR Coordinator
COMPANY: Global Art
A company specialized in providing and importing office, home and Kitchen furniture from around the world. In addition, it has its own departments of interior designs and projects management.
Office Manager Responsibilities:
HR Coordinator Responsibilities:
Logistics Experience:
DATES: 2002 – 2008. Cairo-Egypt
JOB TITLE: Executive Assistant to General Manager/Operation Manager/Partner
COMPANY: New Horizon (Import & Export)
A company specialized in importing and distributing apparel and footwear throughout Egypt.
DATES: 1996 – 2002 Cairo-Egypt
JOB TITLE: Executive Assistant to General Manager
COMPANY: Ra Sports (Import & Export)
Sole agents for Adidas, Timberland and Levi’s brand names in Egypt along with other brands of sportswear.
Responsibilities:
JOB TITLE: Administrative Coordinator
COMPANY: Al-Maha Academy for Boys
Elementary and Secondary Private educational institution for boys.
- Identified problems, issues and gaps between several departments by organizing several meetings and training sessions with the administrative staff to establish proper communication between the Academy’s departments and the upper management (Including but not limited to how to properly answer and respond to emails, phone etiquette and how to follow up on all requests and issues in a timely manner)
- Ensured positive staff rapport by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees; initiating, coordinating and enforcing systems, policies and procedures; implementing protocol for employees who leave the school during working hours.
- Implemented a parent and visitor protocol and published it on the school website to solve the problems caused by the continuous arrival of guest without appointments at the Academy.
- Issued the import license for the academy and registered it in the on-line
customs unified window.
- Drafted the Health and Safety policy, which included keeping records of
all students leaving the school during the day. No such policy or protocol
existed in the school prior to this.
- Created and organized cloud documents and on-line forms to help the HR and the accounting department from being constantly visited by employees.
- Trained all administrative employees on how to use Google services (such as Google Drive and cloud documents) and email etiquette.
DATES: September 2011 – Till date. Doha-Qatar
JOB TITLE: Administration Manager
COMPANY: Mica Qatar Group Consulting Services
Established in 2006; Mica Qatar is a project management consulting company in the State of Qatar. It has registered a verifiable high profile record of accomplishment in consultancy, educational training, and technology.
- Represented management before employees, officials of other levels of government, training institutions and professional organizations.
- Handled all kind of services to a large number of visitors to Qatar who were visiting to give training, consulting and supervising a few different projects and companies in Qatar such as KBR and Parsons.
- Ensured all service requirements of the office and employees were undertaken (includes travel arrangements, hotel booking, housing and IT requirements)
- Renewed all leasing contracts, insurance policies and office equipment.
- Supervised the revision of rules, regulations and procedures to meet changes in law and policy and ensured proper labor relations and conditions of employment are maintained.
- Generated, updated and maintained staff employment offer letters, benefits packages, agreements, records, contracts, ID renewal and leave records.
- Streamlined ordering process for office supplies, reducing the number of unexpected orders by 50 percent per month.
- Proposed, implemented and maintained several studies and forms such as:
- Job descriptions, employee of the month, vacations leave form, performance evaluation form, interview form, cloud documents, business travel expenses.
DATES: March 2010 – January 2011. Doha-Qatar
JOB TITLE: Administrative Coordinator / Purchasing & Logistics Coordinator
COMPANY: MEC-Middle East Co.
MEC is a construction company that has completed in Qatar projects related to civil, mechanical, construction and infrastructure work.
Administrative Coordinator Responsibilities:
- Oversaw daily operations and work-flow with email correspondence and any other requested tasks.
- Information technology resourcing and maintenance of computers and office equipment.
- Supervised administrative services within the municipal office and followed the reissuing of all MEC legal documents including but not limited to the office rent, insurance policies, vehicles and equipment lease.
- Developed complete company profile
Purchasing & Logistics Coordinator Responsibilities:
- Involved in a 19 Million QR project for ‘Ashghal’ in Doha expressway at Salwa road; traveled to China, Hong Kong, Malaysia, Dubai, KSA assessed and inspected the purchased materials for and ensured the safe and timely delivery of products.
- Managed and ordered supplies within the budget guidelines; monitored incoming orders and shipments and all communications with suppliers, freight forwarders, transportation, warehousing.
- Assessed and approached various local and international freight forwarders in order to obtain best and effective transportation in timely manners at the lowest available cost.
DATES: August 2008 – February 2010. Doha-Qatar
JOB TITLE: Office Manager /HR Coordinator
COMPANY: Global Art
A company specialized in providing and importing office, home and Kitchen furniture from around the world. In addition, it has its own departments of interior designs and projects management.
Office Manager Responsibilities:
- Worked in collaboration with all departments on various administrative aspects and daily functions.
- Managed all correspondence, file tracking and archiving and followed up on contract agreements.
- Researched innovative technologies and analyzed resources to ensure effective use of hardware/software applications.
HR Coordinator Responsibilities:
- Assessed the company's future staffing requirements.
- Managed the interviewing, hiring, orientation, salary increases and promotions.
- Produced job descriptions and contracts of employment.
- Successfully maintained confidential personnel files composed of annual performance reviews, salary data and mediated staff disputes and grievance procedures in accordance with state and company laws.
Logistics Experience:
- Met the delivery deadline for ArabTec “Al-Waab City” project (12 Million QR), phase one was to deliver 4 X 40 feet containers of wooden floor before the actual time of delivery for some reasons of their own; managed, planned and succeeded to implement the appropriate mode of shipment to get those containers to Dubai and transport them by land to Qatar.
- Managed and monitored all incoming shipments, communications with suppliers, freight forwarders, transportation and warehousing to ensure the safe and timely delivery of shipments.
- Researched local and international market for freight forwarders to obtain most cost-reducing quotations to providing the most efficient services resulting in a 45% cost reduction.
DATES: 2002 – 2008. Cairo-Egypt
JOB TITLE: Executive Assistant to General Manager/Operation Manager/Partner
COMPANY: New Horizon (Import & Export)
A company specialized in importing and distributing apparel and footwear throughout Egypt.
- Supervised and managed five retail outlets and a sales team for retail distribution.
- Provided consultancy to customers regarding the best sales policies.
- Assessed & anticipated future market trends & accordingly suggested plans to the GM.
- Attracted and retained loyal clients by building reputation of integrity and accountability.
- Skilled in improving customer retention levels within highly competitive markets.
- Established & maintained a healthy customer oriented environment.
DATES: 1996 – 2002 Cairo-Egypt
JOB TITLE: Executive Assistant to General Manager
COMPANY: Ra Sports (Import & Export)
Sole agents for Adidas, Timberland and Levi’s brand names in Egypt along with other brands of sportswear.
Responsibilities:
- Handled vast variety of communication including calls, meetings with national and international suppliers, customers and employees.
- Prepared and maintained a filing system and a database for all suppliers' records and files.
- Met and assisted all international suppliers from their date of arrival until their departure.
- Served as main liaison for managers, sales teams, clients and vendors to ensure proper lines of communication.